PRIVACY

This policy describes how I protect and make use of the information you give me. Please feel free to contact me if you have any questions or concerns.

I am a sole trader operating under my own name. I offer line and copyediting, proofreading, and sensitivity feedback services to authors. My client/customer base is worldwide.

If you are asked to provide information, it will only be used in ways stated in this policy.

This privacy policy was last updated February 2022.

Why do I collect data from you?

I gather and use certain information about you in order to:

Respond to requests for information (e.g. a quote for editorial services)
allow me to contact you during an ongoing project
enable certain functions on this website
better understand how visitors use this website

What information do I collect from you?

I collect the following information:

Name
Email address
Contact postal address
Information related to your enquiry (e.g. word count, type of project)

How do I use this data?

The data I collect is used as follows:

For my internal accounting processes (e.g. so I can invoice you) and so that I am compliant with my tax authority (HMRC) should it request an audit.
To contact you regarding your enquiry, quote, or booking.
To record your agreement to the terms and conditions of my services.

I will never use this data for marketing or promotion purposes without getting your permission in writing first (e.g. for testimonials on my website), or unless you have signed up for my email list.

How do I use cookies?

A cookie is a small file placed on your computer’s hard drive. It enables my website to identify your computer as you view different pages on my website.

The only way in which I use cookies is for web analytics.

Cookies do not provide me with access to your computer or any information about you other than that which you elect to share with me.

You can use your web browser’s cookie settings to determine how my website uses cookies. If you do not want my website to store cookies on your computer or device, you can amend your settings. Please note this may affect how my website functions.

How do I collect your personal data?

I collect and store minimal information via the following forms:

Contact form (via Wix)
Email (via Google)
Newsletter signup (via MailerLite)

I will never lease, distribute or sell your information to third parties unless you give me written permission to do so, or I am required to do so by law.

You can ask me to remove your data from MailerLite (which is the software I use to send emails and newsletters) at any time.

How do I store your personal data?

The minimal information I collect is stored on the following data servers:

Wix. This is my website host. It is password-protected and has SSL-certification (https) to provide an additional layer of security.

iCloud. This is my cloud-based file backup system accessed via my password-protected computer. My account is protected by a two-step password-authentication process.

MailerLite. This is my newsletter and email subscription management system. I require a double opt-in. That means that after a subscriber signs up they have to confirm their opt-in via email.

Google mail. This is the password-protected server I use to communicate via email.

How long do I keep your data for?

Because I may wish to work with clients more than once, I do not delete data unless specifically requested to do so.

HMRC requires me to keep records for 'at least 5 years after the 31 January submission deadline of the relevant tax year'.

Please ask if you want me to delete or amend your records. As long as I'm complying with HMRC's legal requirements, I'll action your request immediately.

Who do I share your data with?

No one, unless you request that I do so in writing, or HMRC elects to audit my business.

Contact me

If you have any questions or requests for modification or removal of your data, you are welcome to contact me via my website’s Contact form.